Resort Cams features two types of cameras…live streaming cams and static image cams that update every few seconds. Generally, most people do not have any issues with the static image cams. If you are have having issues with the live streaming cameras, there could be a few reasons why. First, make sure that you cannot see ANY cameras updating, because sometimes there are cams that are down for any number of reasons.
Make sure to have Flash installed in the browser you are using. If none of the cams are displaying for you, more than likely you are using Internet Explorer. We have discontinued supporting Internet Explorer 8 and older as Microsoft does not even support those versions of the borwser anymore. We recommend using Google Chrome or Mozilla Firefox. However, it is possible to use Internet Explorer to view the streaming cams. Microsoft by default has enabled a setting in Internet Explorer that disables flash. This is what you need to do to disable it.
- In the upper right hand corner click settings.
- Go to the “Safety” settings.
- Make sure that “ActiveX Filtering” is unchecked and not enabled.
Refresh the page and you should see the cameras working.
Live streaming cameras generally work without any issues on newer versions of Android (4.1 and up). If you are on an older version of Android and are having problems seeing the live streams, download MX Player for the Play Store.
When selecting which app to use to view the stream, select MX Player and it should work for you.
If you are still having problems, click the button below to send us an email!